everything Essay Example

everything Essay Example everything Essay everything Essay Consume the other, they should plant discovered Regions other stretch, the machine ought to do. Child! recollect this word The dad, the mother, the educator must not overlook Here close to you close to him There should press crushing on metal - Eat recall who planted trees Name desire recollect him when old. .Com shirt parent letters educators To work that day finished on - O mainland lowered not hold up under words the instructor - From the priest, the sell themselves priest. - Thin a plaited father, slight three plaited instructor 1. HQC th?â ¤y kh?â ¶ng t?â ¤y hoc ben: We learn not at school yet throughout everyday life. 2. Kh?â ¶ng th?â ¤y d?â ¶ may l?â ¤m n?â ©n: Nothing can prevail without the assistance of the instructor. 3. ?†¦n qu nhd k?â © tr?â ¶ng cay: When eating bamboo grows ,recollect the man who planted them 4. U?â€ng nurdc nhd ngu?â ¶n: When drinking water, recollect its source 10. C?â ¶ chi thi nen. Where there is a will, there is a way. 11. M?â ©o m?â ¶ c?â ¶ hon kh?â ¶ng. A large portion of a portion is superior to no bread. 12. B?â ¤ nh?â ¤n b?â ¤ tinh. Such huge numbers of heads, such a significant number of brains. 13. Bt c?â ¤ hai tay. To run with the bunny and hold with the dog. 14. Th con s?â ¤n st, bt con c?â ¤ r?â ¶. To toss out a sprat to get a mackere. 15. CLrdi ngcrdi h?â ¶m trurdc, h?â ¶m sau ngurdi curd. He giggles best who chuckles last. 16. Udc ao l?â ¤m sao, ca chi?â ©m bao l?â ¤ v?â ¶y. The desire is father to the idea. 17. Cha n?â ¤o con n?â ¤y. Like dad, similar to child. 18. NLrdc duc th c?â ¤u. They fish in pained waters. 19. Hoa v?â ¶don chi. It never rains however it pours. 20. Giot m?â ¤u d?â ¤o hon ao nurdc l?â ¤. Blood is thicker than water. 21 . Ch?â ©t vinh c?â ¶n hon s?â ¶ng nhvc Preferable a sublime demise over a disgraceful life 22. L?â ¤y thng p voi To place a quart into a 16 ounces pot 23. Treo cao ng?â ¤ dau Pride will have a fall 24. Thtra s?â ¶ng thi?â ©u ch?â ©t More passing than alive 25. NLrdc dd d?â ¤u vit (Like) Water off a ducks back 26. Dd th?â ©m d?â ¤u v?â ¤o Idra Pour oil on the flares 27. N?â ¶i c?â ¶ sach mach c?â ¶ ch(rng To talk by the book 28. Tai anh tai , tai c d?â ¶i b?â ©n It takes two to accomplish something 29. Thao b?â ¤t tuyet A surge of words 30. Xa met c?â ¤ch l?â ¶ng outside of anyone's ability to see, out of psyche 31 . As simple as ABC D?â © nhLrtrd b?â ¤n 32. As hot as fire N?â ¶ng nhLr Idra 33. As hot as pepper Cay nhLr dt 34. As dark as coal Den nhLr murc 35. As white as snow Trng nhLr tuy?â ©t 36. As cold as ice Lanh nhLrti? ©n 37. As dim as midningt T?â ¶i nhLr d?â ©m ba muroi 38. As substantial as lead drove/N?â ¶ng nhLrd? ¤ deo 39. As speedy as lighting Nhanh nhLr ch?â ¶p 40. As brilliant as day S?â ¤ng nhLr gurong 41. As sharp as vinegar Chua nhLr gi?â ¤m 42. As hard as rock C(rng nhLr d?â ¤ 43. As delayed as a turtle Ch?â ¤m nhLr ra 44. As joyful as a cricket nhLrt? ©t vut 45. As moronic as a bull Ngu nhLr b?â ¶ 46. As fat as pig Map nhLr heo 47. As rich as a Jew Gi?â ¤u nhLr Thech Sng 48. As mischievous as a bear H?â ¶n nhLr g?â ¤u 49. As sluggish as a lizand LLrdi nhLr hiji 50. As adequately as a log (Ng) state nhLr ch?â ©t 56. Study, concentrate more, concentrate until the end of time. Hoc, hoc nCra, hoc m?â ¤i. 57. A fleece vender knows a fleece purchaser. Suy bvngta ra bung ngurdi. 58. ?†¦n nhLr m kho?â ©t. Eat quite a bit. 59. Sell like hot cakes. Dt nhLrt? ¶m turoi. 60. You can't eat your cake and have it. Duroc c?â ¤i no m?â ¤t c?â ¤i kia. 61. To single out. K?â ©n c?â ¤ chon canh.

Compare two german films. Metropolis by Fritz Lang and Nowhere in Essay

Analyze two german movies. City by Fritz Lang and Nowhere in Africa via Caroline Link - Essay Example It shows the impacts of disavowal or acknowledgment of ones situation in the general public. City has a solid connection with the music a hints of the modern age. The interest with the Russian â€Å"machine sounds† of the time, the train motors , enormous production line machines and the astonishing miracles of the mechanical age were the core of the film to communicate the future that was at this point to be. It is no big surprise the film will in general be related with this impacts. No place in Africa, stands out this from the music of the contemporary 21st century society. One critical distinction that is perceptible in these two movies is the way that Metropolis is a quiet film. No place in Africa presents its significance to the crowd through exchange and music, Metropolis then again it is just the music and the feelings that can communicate to the crowd the characters emotions. Every single individual who sees it deciphers it in the most ideal manner the person gets it. Notwithstanding this reality, the two motion pictures present a Catch 22 of one another. For example, Metro is a film that was made in 1927. It is anyway a glimmer forward sci-fi delineating a future date where it is set. It attempts to uncover the feelings of dread that were in the hearts of the general public at the time it was being made and what they harbored. The oppressed world where it is set creates from an entrepreneur society that is startling to them and predicts inconceivable hardships. No place in Africa then again is set by and large. It depends on a self-portraying novel is a general public that recognizes what has just occurred, and can value the substance of the film. It was made in the twenty first century and uncovers the detestations of years past, of a system that is notorious and the impact that it had on one specific family. Evacuated from their country, the network that they were utilized to and the status that they truly delighted in, they end up in a far o ff spot in Africa, running a homestead in Kenya, a settlement which doesn't give them a similar status, offices, utilities and pleasantries that their high class way of life was familiar with. City and Nowhere in Africa present a few likenesses as well. For example, the previous is viewed as the last among a few extraordinary undertakings of the quiet screen during the time. It had an arrangement or genuine and yearningly preposterous plotting that assaulted the society’s perspective on what's to come. The film was made in a Germany that was changing, and evolving quickly. The settler organization had kicked the bucket and a few people were apprehensive, practically suspicious, about what the future held for them. This is the reason the executive of the film introduced comparable assumptions and prophetic looks with regards to a future that lay before them, the dread of private enterprise. No place in Africa has additionally won a few awards in now is the right time. It likew ise draws examinations from the Metropolis. Set reflectively, the film shows the feelings of dread that the contemporary have come to comprehend. While in a manner it likewise presents its apprehensions for a socialist society it additionally show how a huge

Improving Performance at Every Stage of Your Sales Process

Improving Performance at Every Stage of Your Sales Process There is absolutely no doubt about the fact that all businesses around the world are trying to improve their sales so as to see more cash in-flow and gain more profits. The overall success of an organization primarily depends upon how and how much sales is made. In order to ensure profitability, a procedure called the ‘Sales Process’ is adopted and followed. But besides observing each step of the process, how can a company or seller improve performance? © Shutterstock.com | Red DeerThis article shall help throw light on 1) an introduction to the sales process, 2) a description of the eight steps of the sales process, and 3) how to improve the sales process along the eight steps.SALES PROCESS: AN INTRODUCTIONSales Process is a term that is used to refer to the method or approach of selling a product or a service to the customers. This process includes not only a plan of making sales but also the interaction between the buyers, the salespersons and the company that has hired the salespersons. Sales Process can either be the simple process of selling but is also a proper and structured technique starting from identifying potential customers to delivering the products after receiving payment.For every business around the world, sales is one of the most important aspects upon which depends on the likelihood of profits and profitability. This is why it is important to have a standardized and well-planned process to make sales. This is wh y, sales process is also defined as the systematic series of steps that are followed to chart out and monitor the interaction with potential buyers from the very first step of communication to the last step of closing the deal. The entire process involves efforts and engagement of not just sales reps but also strategy makers, decision makers and other professionals of the sales department.THE EIGHT STEPS OF THE SALES PROCESSSince the Sales Process is a step-by-step procedure that eventually leads to closing the deal, it is divided into 8 main steps that almost all businesses follow. The main benefit of dividing the process into these steps is the easy execution and understanding as well as division of responsibilities among various sales professionals. Also, by dividing the process into parts, one aims to achieve one small goal at a time, thus making the process easier to achieve.Step #1:     ProspectingProspecting is the first and one of the most important steps or parts of the sal es process. Prospecting basically means and involves looking for new prospects or potential buyers and the key to this step is to know where to look. One way in which this can be done is by making a list of the existing customers and then figure out the best strategies of approach for each type or category of the customers. It is important that you know what the differences are between leads, qualified prospects, and prospects. Make sure you don’t waste your time in searching those who may not give in or buy.Step #2:     Pre-approach Planning of the saleNow that you have searched for prospects or possible buyers, it is time to plan the method to approach these prospects with a deal or sales pitch that they may be interested in. This is an important step as this involves your first interaction or communication with your possible long-term customers, and you do not want to mess it up here. It is the beginning of a new association or relationship, and there must be a proper plan or strategy of approach. Planning is a process that can sometimes take time, high-level expertise and experience from established sales experts.Step #3:     Cross questioning and identificationThe next step in the sales process is to find out what the needs of your prospects are. Without knowing or analyzing their needs, you may not be able to provide them with the product or service they are looking for. Identification of what the requirements of the customer base is usually involves asking questions, noting down answers and then evaluating those answers to come up with customized solutions. From here, you may be able to qualify your prospects so that you know whether you have to pursue them further or not.Step #4:     Assessing the needsOnce the identification of those potential buyers who are suitable for your product type has been done, the next step is to analyze and assess their needs and what their expectations are from the products that you are offering. Needs assessments can b e done in many ways like asking questions, conducting surveys, using polls, making sales calls and through online quizzes, etc. This step helps to identify the main requirements of most people so that efforts can be made to fulfill those needs.Step #5:     Presentating the sales pitchThe focus of a business or seller must be to focus on the benefits of the product or service to the customers rather than focusing on the features. This will help the business to create a presentation that highlights the benefits of the product to the customers rather than putting stress on the features possessed. This step involves the making of an excellent sales presentation which is made from the perspective of the customers rather than the business. The previous step of needs assessment must be fully incorporated within this step to engage and intrigue the audiences.Step #6:     Addressing concernsWhen you go on the path of the sales process, then you may definitely interact and communicate with pr ospective buyers, and this will let you know about customer objections, concerns, and grievances. As a seller who is trying to satisfy the consumers in the best possible way, it becomes your responsibility to address these concerns and offer a solution accordingly. The product or service thus offered must be free of any problems that might bother the customer. Doing so will not only improve the trust that your prospects have on you but will allow encourage them to buy from you immediately.Step #7:     Closing the salesIf a salesperson fails to close the deal, then the sales opportunity will most definitely be lost, and this is what happens in 80% of the sales of failing to close the deal. Closing is the process of furthering the sales process and finalizing the deal. This is the step when the prospect agrees to purchase the product or service or makes the payment. This is the part of the sales process when all obstacles have been overcome, and results finally begin to show. Closing may, however, mean different things in different scenarios and parts of the sales process. For example, for some closing may mean when a salesperson manages to get an appointment or when the customer asks ‘what is the price’ and so on.Step #8:     Following upOne of the most neglected yet important parts of the sales process is the part that follows the close, and it is called follow-up. When a salesperson has managed to close the sale, he/she must definitely follow up with the prospect or customer in order to nurture the relationship further and with the aim of not letting the prospect change his/her mind. This is a good way to remain in the mind of the prospect and may even require some amount of persistence. This is a way to ensure that those who have already converted continue shopping from you and those who haven’t are given more reasons to convert.WAYS TO IMPROVE PERFORMANCE DURING THE SALES PROCESSThese days, the growth of an organization is not merely dependent upon th e amount of profit it makes but also on the kind of customer experience it provides and the way the sales process is handled. Having a well-planned sales process cannot be considered equivalent to a good sales process. Most businesses work on a static sales and business model that stops working after a point or shows results only to a limited extent. In such a scenario, in order to improve sales and the way you serve your consumers, it is important to work upon refining and improving each step of the entire sales process. Working on the customer experience at each of the touch points here is the key to a better performance and long-term benefits. The following are some of the main ways to work on the sales performance at each of the steps:At Step #1 (Prospecting)Do you know that according to most sales representatives around the world, it is harder to acquire a new customer than selling to an existing one? If the first step of finding and acquiring new prospective buyers can be impr oved, this very thing can be made easier. There are many ways to improve upon the process or step of prospecting, and one of the first ways is to improve the referral system with existing customers. The better the referral system, the easier will it be to find potential customers. By making a list of the existing customers and dividing customers on the basis of approach needed to connect to them, you will be able to figure out the various ways there are to acquire prospects. This is not just a one-time effort or activity and must go on in the background at all times for best results. The more the potential buyers you can list down, the more will be the number of conversions and hence sales.At step #2 (Planning the sale)Now once you have worked on improving the way you list down potential customers, the next step is to work on the approach you follow to contact them or reach them. This is the step where you make the first contact with your potential buyers, and it must come across as impressive and convincing. If a wrong step is taken here, you may lose a valuable prospect. Your approach could either turn out to be highly effective or it may make you seem like a bothersome sales rep. At this stage, the guard of people is up and to bring it down, you will need to present yourself and your brand in such a way that the prospect feels like you really have something good to offer. One way to make the first communication is by making a highly effective and well-scripted sales call. If the needs of the customers are focused on more than the features of your service, then chances of success will be higher.At step #3 (Cross-questioning and identification)Once you have approached or contacted all potential customers, you may have got an idea of which prospects are unlikely to buy. The way in which you can identify the most likely customers and churn out the less likely ones can be termed as ‘identification’. Some ways in which you can improve the identification step is by asking a few questions from the prospects. Make sure you prepare a list of all possible questions that can help with this step. Some of these questions have been given below:Are they the decision makers? The first thing that you must try to know is whether the person you are dealing with is the one who will make the ultimate decision or are others involved.Do they have a similar product? Another thing that you must know is whether your prospect owns a product of the same category.Is your product better than theirs? If the product being offered by you is not better than the one already owned, then most probably the prospect won’t buy from you. It is thus not advisable to waste your time and theirs by advancing further.At step #4 (Assessing the needs)Needs assessment enables you to know how you can be of use or service to the prospect. It is the responsibility of each salesperson to assess or evaluate the needs, requirements and expectations of the potential buyers so as to deliver them the solution closest to their needs. Again, the only way to know this is by asking several intelligently framed and well-planned questions. Asking these questions not only helps you to know what your customers want but also makes them feel that you genuinely care and thus builds trust as well. Getting answers also enables you to figure out certain issues that the prospect may have. The list of these questions must be made before hand and by taking the customer specifications in mind. The questions must be put forth politely and in a conversational tone rather than making them sound overbearing.At step #5 (Presentating the sales pitch)Making a presentation is the next step of the sales process and requires a lot of pre-planning and brainstorming. In order to improve upon your presentation, you can follow some of the following tips:Do your research It is important to know the audiences beforehand so that the presentation can be tailor made according to them. This requir es you to do a little bit of research beforehand. A well prepared and researched presentation will not only help to gain trust but also impress audiences.Work on your look The presentation cannot be made casually, and it is important that you look both professional and serious. Wear formal clothes, look neat and tidy and make sure you are on time.Have a conversational tone It is true that a presentation is usually not a two-way street but it is crucial that you have a conversational tone and engage your audiences as much as possible. This helps to build a rapport and also keeps the prospect interested.Set a time limit It is important to have a time limit and not go beyond that time in your presentation. It must not be too long as lengthy ones tend to get boring.At step #6 (Addressing concerns)If you think that objections are a bad thing, then you probably aren’t seeing the whole picture. It is important to know and address the objections and concerns of the prospects as this is a good sign that he/she is actually interested in buying from you. To improve this step, you can follow some of the following tips:Listen patiently The first tip to address the concerns is to listen patiently to the objections of the prospects. Give the prospects a chance to explain themselves and don’t cut them in between.Show concern The prospect will know that you truly care if you show some concern and repeat in short what he/she has just said. This shows that you have been listening intently and genuinely plan to do something about it.Check back with a solution Offer the prospect a solution either by reaching back or figuring out the answer there and then.Get back to the conversation After concerns have been addressed, make it a point to get back to the conversion and move again to the sales process.At step #7 (Closing)Most salespersons avoid closing as this process may seem hard to them. But this is an essential part of the sales process that truly guarantees sales and hence profits. The first step to improving this step is to make sure you do follow it. The next is to ensure you get a definitely an answer before pausing or breaking communication with the prospect. Broadly speaking, closing is a lot about finding out the obstacles and overcoming them. There are many ways in which you can close but to improve the process, you can follow the below tips below:Make sure if the prospect shows any negative signs, you convert the negative into a positive and set up a date for the next appointment.If the customer asks for the price of the product or service, then make sure you make advancements in the process and quickly close the deal after that.At step #8 (Following up)Following up is a process in which many salespersons tend to go wrong since they tend to become bothersome or too persistent. There is an art to follow up and maintain a constant communication with the prospects or those who have been converted. Make sure you stay on the forefront of the prospects mind but in a subtle way. Following up should never really end, even if the pace slows up after a while and if sometime between this and the last conversation has passed. Some ways to follow up is to send promotional messages, emails, follow up calls and another way to send across information and make way for communication. This helps to gauge the willingness of the prospects to buy from you or to pick up the conversation or communication from where it was last left off.

Vietnams Bank Risk Management - 33687 Words

Dam Dan Luy EVALUATION OF CREDIT RISK MANAGEMENT POLICIES AND PRACTICES IN A VIETNAMESE JOINTSTOCK COMMERCIAL BANK‟S TRANSACTION OFFICE Business Economics and Tourism 2010 1 FOREWORD At this moment, the financial sector still attracts a lot of controversy both at the regulator and the banker level. The regulators have been discussing on tighter banking rules. At the same time, the banks have also been strengthening their own health with stricter supervision, one of which is to reinforce credit risk management practices. I have long wanted to conduct a real research in finance, the field in which I am really interested and want to pursue my future career. This is a great opportunity for me to realize that wish. Beyond that it†¦show more content†¦Moreover, the State Bank of Vietnam‟s regulations, the bank‟s internal policies and annual reports as well as the transaction office‟s business results also provide significant findings for the research. The analysis of both primary and secondary data shows that this bank has been trying to adopt a close-to-standard credit risk management framework with numerous published documents governing the day-to-day credit activities. Some good points are a complete lending procedure or a standard internal credit rating system – SYMBOLS. However when it comes to actual operation, some aspects should be considered, e.g. the staff training quality or the priority treatment to high-value customers. Especially, the high non-performing loans at the transaction office and the non-complied loss provision must be reviewed and adjusted. These discoveries have led to several constructive improvement suggestions for the case bank. Besides, recommendations for new research directions have also been made. Key words Risk, Banking Risks, Credit Risk, Credit Risk Management 3 VASA YRKESHÃâ€"GSKOLA Utbildningsprogrammet fà ¶r Internationell Handel ABSTRAKT Fà ¶rfattare: Titel: Dam, Dan Luy Utvà ¤rdering av kreditriskhanteringspolicy och utà ¶vning i en banks transaktionskontor i ett kommersiellt vietnamesiskt aktiebolag Ã…r: Sprà ¥k: Sidantal: Handledare: 2010 engelska 112 + 4 bilagor Nahan-Suomela, Rosmeriany Oro à ¶ver kreditShow MoreRelatedVietnam’s Textile Industry7086 Words   |  29 PagesThis paper seeks to look at Vietnam’s economy, financial sector, and political sector in respect to the textile industry. In an attempt to evaluate the feasibility of entering a foreign market, we focus our paper on a mid-sized company called Augusta Textile Company. This paper seeks to evaluate Vietnam’s potential for investment, particularly in the textile industry. 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Such hazardous situationRead MoreInflation in Vietnam3207 Words   |  13 Pagesï » ¿ DEPARTMENT OF MANAGEMENT AND MARKETING Macroeconomic Assignment Topic: Inflation in the economy and selected measures against inflation TABLE OF CONTENT 1. OVERVIEW OF ECONOMIC PERFORMANCE IN VIETNAM Vietnam joined the World Trade Organization in January 2007 and transformed from a heavily indebted country to a low middle income one in 2010. After opening up the country’s economy to foreign investors, its GDP grew by 7.3% on average fromRead MoreHistory of State Bank in Vietnam3607 Words   |  15 PagesHISTORY OF STATE BANK OF VIETNAM   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The development of   the Vietnam banking system has closely linked with the national cause of revolution and construction. Before the August Revolution in 1945, Vietnam was a feudal-colonial country under the French colonialists’ rule. The banking and credit system was founded and protected by the French colonialists through the Indo China bank. Its functioned as both the central bank of the whole Indochinese region (Vietnam, Laos and Cambodia) and a commercialRead MoreBudget Deficit in Vietnam from 2008 - 20125259 Words   |  22 Pagesbudget deficit 10 IV.2 Healthy and active budget deficit to ensure the sustainability of the budget 11 IV.3 Central Bank and the Ministry of Finance should be coordinated in determining priority 11 IV.4 Establish a mechanism for the provision of information, transparency and policy expectations and accountability of agency policy 11 IV.5 Reformed tax system 12 IV.6 Better management in SOE activities 12 FIGURES TABLES 13 REFERENCE 15 THE BUDGET DEFICIT IN VIETNAM FOR THE LATEST 5

Interpersonal Theory Of Suicide And Suicide - 1275 Words

Evaluate some of the factors that might contribute to a person engaging in suicidal behaviour. Suicide is the wilful taking of one’s own life. Suicide is prevalent and affects people of all ages and cultures. In the UK male population suicide is now the biggest killer of middle-aged males overtaking diseases such as cancer and heart disease. A major predictor of engaging in suicidal behaviour is depression. Furthermore, it was found that 15% of clinically depressed patients would take their own lives. (HOLT). Those are only statistics but they can in no way describe the misery in which people find themselves. There are many differing factors that contribute to a person engaging in suicidal behaviour such as loss, history of mental disorder and environmental factors. There are also many theories of suicide that integrate these established risk factors such as the interpersonal theory of suicide. The interpersonal theory of suicide was developed by psychologist Thomas Joiner. This theory attempts to understand the reasoning behind in suicidal behaviour. According to the theory, â€Å"the simultaneous presence of thwarted belongingness and perceived burdensomeness produce the desire for suicide.† (Thomas E. Joiner Jr. [et al.]2009). Belongingness is believed to be an essential need, for an individual s psychological health and welfare. For example, social isolation is regularly reported by those who die by suicide previous to death. An individual may also feel that they areShow MoreRelatedSuicide And Shneidman s Theory Of Suicide782 Words   |  4 PagesThere are several theories that attempt to understand suicide, such as Durkheim’s Sociological Theory of Suicide and Shneidman’s Theory of Suicide as Psychache. However, one of the newest and most well known theories is Joiner’s Interpersonal Theory of Suicide. The goal of this theory is to under stand suicide at an interpersonal level. More specifically, it evaluates why individuals engage in suicidal behavior and identifies individuals who are at risk for engaging in such behaviors. There are threeRead MoreSuicide And Its Impact On The United States1556 Words   |  7 PagesSuicide has historically been and continues to be a significant issue in the United States, for civilians as well as active duty military service members and veterans. While statistics surrounding suicide appear to be just numbers on a page, I personally implore the reader of the following paper to never lose sight of the fact that those numbers represent real people. Each one of those people, be they civilian or military, represent a loss of a father or a mother, a brother or a sister, a son orRead MoreEssay about Aboriginal People of Canada1281 Words   |  6 Pagesless than 3% of the total population in BC. Yet, they account for more than 9% of all suicides in BC (Chandler). The numbers of suici des amongst aboriginal youth are even more alarming – nearly one-fourth of all youth suicides in BC are committed by aboriginals and more than half of all aboriginal suicides are committed by youth (Chandler). The fact that indigenous communities in Canada have the highest rate of suicide of any culturally identifiable group in the world implies that these alarming statisticsRead MoreFactors That May Be Responsible For Aboriginal Suicide1281 Words   |  6 Pagesless than 3% of the total population in BC. Yet, they account for more than 9% of all suicides in BC (Chandler). The numbers of suicides amongst aboriginal youth are even more alarming – nearly one-fourth of all youth suicides in BC are committed by aboriginals and more than half of all aboriginal suicides are committed by youth (Chandler). The fact that indigenous communities in Canada have the highest rate of suicide of any culturally identifiable group in the world implies that these alarming statisticsRead MorePsychology1709 Words   |  7 PagesBehavior Suicide is a major, preventable current public health issue in the United States. In 2007, it was the tenth leading cause of death in our country, with the number of suicides reaching 34,598. Additionally, it is widely agreed upon that approximately eleven attempted suicides occur for every one successful suicide attempt (National Institute of Mental Health). There is a negative stigma surrounding suicidal and self-harming behaviors that discourages people from talking about suicide or seekingRead MoreThe Consequences of Adolescent Suicide1241 Words   |  5 PagesThe act of suicide is an event that has been woven in to the fabric of our culture since our country’s inception. 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Puritan Life Free Essays

The expansion of literacy Influenced Puritans to become more involved in society, as most began to read the bible. As Christians, colonists of New England In the 17th century, felt compelled to be devoted to god In all possible manners; thus resulting In the formation of a tight knit community that was centered on the church. This united sense within the community spread, according to John Winthrop, It was the will of God; God had Intended for man to unite as one to better serve him, In order for them not to lose God’s support Puritans must come together In all circumstances, be It miracle or tragedy. We will write a custom essay sample on Puritan Life or any similar topic only for you Order Now Puritans felt God had a Lana for their lives, that he had led them to the New world with great Intentions for them: feeling God had led them to the place they came to call home, Puritans sought out to discover the purpose God had brought them here. In doing so they developed a theory that God had determined they be bestowed with literacy, leaving illiterate ministries in the past (as noted in A Statement about Education in New England. 1643). The expansion of literacy influenced Puritans to become more involved in society, as most began to read the bible. As Christians, colonists of New England in the 1 7th century, felt compelled to be devoted to god in all possible manners; thus resulting in the formation of a tight knit community that was centered on the church. This united sense within the community spread, according to John Winthrop, it was the will of God; God had intended for man to unite as one to better serve him, in order for them not to lose God’s support Puritans must come together in all circumstances, be it miracle or tragedy. Puritans felt God had a plan for their lives, hat he had led them to the New World with great intentions for them; feeling God had led them to the place they came to call home, Puritans sought out to discover the purpose God had brought them here. In doing so they developed a theory that God had determined they be bestowed with literacy, leaving illiterate ministries In the past (as noted in A Statement about Education in New England, 1643). The expansion of literacy influenced Puritans to become more Involved in society, as most began to read the bible. As Christians, colonists of New England In the 17th century, felt impelled to be devoted to god in all possible manners; thus resulting In the formation of a tight knit community that was centered on the church. This united sense within the community spread, according to John Winthrop, It was the will of God; God had Intended for man to unite as one to better serve him, In order for them not to lose God’s support Puritans must come together In all circumstances, be It miracle or tragedy-puritans felt God had a plan for their lives, that he had led them to the New World with great Intentions for them; feeling God had led them to the place hey came to call home, Puritans sought out to discover the purpose God had brought them here. In doing so they developed a theory that God had determined they be Statement about Education in New England, 1643). The expansion of literacy influenced Puritans to become more involved in society, as most began to read the bible. As Christians, colonists of New England in the 17th century, felt compelled to be devoted to god in all possible manners; thus resulting in the formation of a tight knit community that was centered on the church. This united sense within the immunity spread, according to John Winthrop, it was the will of God; God had intended for man to unite as one to better serve him, in order for them not to lose God’s support Puritans must come together in all circumstances, be it miracle or tragedy. Puritans felt God had a plan for their lives, that he had led them to the New World with great intentions for them; feeling God had led them to the place they came to call home, Puritans sought out to discover the purpose God had brought bestowed with literacy, leaving illiterate ministries in the past (as noted in A tragedy. How to cite Puritan Life, Papers

The Dimensions of Total Quality Management in Business Firms

Introduction Total quality management (TQM) is a philosophical framework that involves constant control and improvement of the quality of products, services, and processes. Quality improvement concerns each person engaged into the development and consumption of products and services that a business firm offers.Advertising We will write a custom essay sample on The Dimensions of Total Quality Management in Business Firms specifically for you for only $16.05 $11/page Learn More TQM is premised on four major pillars – management, suppliers, workforce, suppliers, and customers. All these premises take control of supply and demand level, as well as customer satisfaction with products and services. The main task of an organization is either to meet or exceed consumer expectations. TQM involves nine major practices. These are cross-functional product design, information and feedback, process management, customer and employee involvement, supplier quality management, committed leadership, cross-functional planning, and strategic planning. All these dimensions are confined to proper human resource management, organizational learning and development, and readiness to introduce constant innovation and technological advancement. In addition, TQM is also connected with Six Sigma, a new concept that also involves both quantitative and qualitative dimensions of carrying steps of quality management. Thesis Statement Total quality management is a complex notion covering human, product, and technological process as the basic dimensions leading to constant improvement of the quality of services and products. Main discussion Human Dimension of Total Quality Management Quality management practices are applied in many business organizations because it contributes to the success and organizational performance. However, inappropriate implementation of strategies and resources can lead to failures in improving the quality of products and services be cause of a number of factors. The failures can be result of improper top management and leadership commitment, lack of employee involvement and underestimation of customer capacity in improving the quality. Committed Leadership Every top leadership and management will deal with implementing quality management strategies because it brings in greater benefits and profits. What is more important is that leaders of business organizations should express their full commitment and loyalty to each member of the employed environment.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The importance of leadership in an organization is especially emphasized because it influences the actual process of constant improvement and development. Samuel (2004) writes, â€Å"leadership is influencing the people so that all of them do the right things, the right way at the right time, willingly†¦so that the o rganization grows and the purpose is fulfilled† (p. 220). In contrast, the role of managers is to follow the procedures in a right way and adhere to the established standards. Their responsibilities do not go beyond the accepted norms. Hence, effective leadership should be influential for employees to adhere to behavioral patterns that leaders use. Leaders, therefore, should have specific moral values and extreme feeling of accountability, particularly during the time of changes and crises. Leadership commitment of top managers is revealed through their highly responsible attitude to the welfare of their subordinates who also influence greatly the quality of delivered products and services. In addition, top management should also be responsible for defining the vision, mission and value system of a company, as well as for formulating the strategic plan. Operating resources and personnel effectively is also among the main goals that leaders should undertake. Employee Involvemen t Employee involvement is a part of a business organizations strategy of total involvement of all departments and spheres. Along with supplier management and customer engagement, employee involvement also contributes to the organizational growth, as well as to maintaining favorable relations among employees, customers, and suppliers. Total employee involvement lies in both top management and the way managers copes with its employees. The main concept of total quality management should bind both top management and subordinates to a single objective in order to create â€Å"a united force totally involved in achieving organizational goals and objectives† (Mukherjee, 2006, p. 173). An advanced form of employee engagement is employees’ empowerment. In this respect, employee engagement is possible in case of total employee empowerment that permits employees to take measures and react to customer needs and expectation. Quality of products and services is also the main concer n of employees (Mukherjee, 2006). In this respect, employees should strive to align their objectives with higher organizational goals; they should also have an authority to increase their contribution by maximizing the available opportunities and taking proper measures to meet the organizational purpose. Customer Involvement A business organization having no objective and missions will not succeed in producing quality goods and achieving high rates of performance and profitability. In fact, organization should realize the importance of introducing customer focus. Exploring consumer needs and concerns is the first step toward the production optimization. In order to create customer orientation, it is, first of all, necessary to consider the organizational structure.Advertising We will write a custom essay sample on The Dimensions of Total Quality Management in Business Firms specifically for you for only $16.05 $11/page Learn More Absence of quality obje ctive, the department goals will come to the forth and, as a result, the organization will not be able to follow common goals. Change to a vertical structure will blur the boundaries between the departments and unite them in their attempts to achieve common goals. Specific attention should be given to the link between the marketing department and the production department that should establish fruitful cooperation and interaction. Customer focus creation should proceed with the introduction of the idea of ‘internal customer’ (Mukherjee, 2006). The concept is confined to the idea of introducing process as relations between product and customer. For instance, â€Å"marketing becomes internal customer for the production department, which in turn becomes the internal customer for the materials, human resources and maintenance department† (Mukherjee, 2006, 2005). Hence, the shift in evaluation the production process permits the managements to achieve customer satisfac tion. In this respect, to meet customer needs, it is necessary to produce goods and services â€Å"†¦that are of right quality, in right quantity and made available at the right time, right place, and at the right price† (Mukherjee, 2006, p. 150). Within this context, the idea of internal customer becomes beneficial for the business organization because it successfully meets two objectives – fulfills the marketing functions and provides necessary customer orientation. Supplier Quality Management As soon as the product has been manufactured, the question of distribution comes to the forth. Supplier quality management, therefore, is the next step in improving quality of produced goods and services. Managers and employees should give especial attention to this production link because suppliers can provide them with valuable knowledge and experience concerning place and terms of deliver. The role of supplier should not be underestimated as it influences the competing position of a firm in a business environment. Supplier is also involved into the deliver of the materials that will be used in manufacturing goods and, therefore, the choice of suppliers is indispensible for ensuring the highest quality. The significance of including supplier in a production chain is enormous because this entity is endowed with a great number of responsibilities. For instance, supplier is liable for tracking the material costs that are implemented at various stages of production. Much responsibility is also imposed on suppliers in terms of information exchange between customer and organization. The quality of information flow, therefore, depends largely on the suppliers’ awareness.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Product Dimension of Total Quality Management Process Management Process is an inherent component of successful organization’s functioning, along with people, structure, and control mechanisms. In this respect, process management is another important dimension of total quality management that consists in fulfilling activities leading to desired outcomes. Process management also involves means and techniques assisting to the accomplishment of organization’s goals. Finally, process management allows organization to deliver and create value for a customer (Madison, 2005, p. 2). Workflow and information exchange are regarded as the basic processes taking place at an organization. Control mechanism also shape the part of process management. They involve mechanical, electrical, and statistical procedures that allow the employees to measure and enhance the quality of products. The importance of control mechanism in process management lies in the necessity of introducing chang es to the production process, as well as to the control mechanism itself. Finally, process analysis is an effective way to diagnose the performance and define the gaps in the production process. Cross-Functional Product Design The development of a new product design is also a part of total quality management. This process is accomplished through gathering cross-functional team working on single product development. Cooperative work performance, therefore, positively contributes to the development of new product design (Sorli Stokic, 2009). It is also important for a team to involve members from different department to provide an in-depth evaluation of the proposed product, including customer needs, organizational capacity, cost effectiveness, and potential revenues received from selling the product (Sorli Stokic, 2009). Research and development can be regarded as another integral component of successful cross-functional product design. Product design and development should always be associated with constant improvement and innovation. Designers should engage their theoretical knowledge and experience to integrate into creating a product that would meet customer requirements and increase organizational goals (Sorli Stokic, 2009). More importantly, they should rely heavily on the external environment and competitive environment. Organizational Processes and Role of Total Quality Management Information and Feedback Effective leadership and management should rely on effective interaction, information and feedback system. Managers should be able to successfully communicate with their subordinates and apply to a reward system to encourage employees increase organizational capacity. Importantly, feedback received from various stakeholders is also crucial for introducing the corresponding changing to the marketing and production process (Rawlins, 2008). Finally, external customer feedback provides a better picture of market potential, as well as supply and demand r ates of a launched product. Marketing department should be concerned with the accurate and responsive information exchange between other department to make sure that all problems, gaps, and pitfalls have been taken into consideration before a new product line is launched. Establishing effective communication system is another important dimension of total quality managers that ensures constant control of information input and processing (Rawlins, 2008). Managers and employees should be encouraged to draw as much new information about potential markets and customer to be able to introduce changed to the manufacturing process and increase the organizational performance. Strategic Planning Developing a strict mission, vision, and philosophy provide an organization with accurate directions and solutions to improvement and high performance. In order to properly evaluate the position of a business firm, specific attention should be given to understanding its current position through diagno sing its perspectives for future development. The key components of strategic planning, therefore, include mission, vision, values and strategy. Each of the components is of high significance for the adequate and stable development of an organization. Strategic planning should also involve analysis and synthesis of information received from customers. The information can reveal both negative and positive experience of customers to define which elements of the production process should be changed. Therefore, strategic planning should always be in a state of constant development and improvement. According to Mukherjee (2006), â€Å"the strategic quality plan bridges the gap between where the organization is and where it wants to reach in the long run† (p. 139). In this respect, the mission of the organization is closely associated with its value system whereas the vision is regarded as a long-term objective of the organization. In addition, vision should be SMART, namely, †Å"specific, measurable, attainable, realistic and time bound† (Mukherje, 2006, p. 139). The next step of strategic planning involves identification of target audience that will allow the organization to reach its goals. In this respect, the strategic planning process should involve assessment of customers’ needs to define how well the organization can meet these needs. The effectiveness of strategic planning will influence on the total quality management in a business organization. Cross-Functional Planning Synthesis of cross-functional activities is an important dimension of total quality management of product and services due to the greater commitment to customer needs and concerns. In particular, isolated work of advertising, promotion, research and development, and marketing department does not provide company with a competitive advantage over other business organizations because it will hamper the cooperation between managers. In this respect, cross-functional plan ning involves horizontal exchange of information between managers (Shultz et al., 2009). Well-organized work and interaction between the departments can contribute to immediate response to customer supply and demand rates, as well as integrating new concepts and strategies on improving the overall quality of organizations’ production. Six Sigma: Practices, Experience, and Methods Six Sigma is an advanced concept of total quality management in business organization that implies both qualitative and quantitative methods of evaluating the production success and customer demands. Its orientation on improvement and development, as well as constant innovation is possible through measuring the existing numerical and qualitative data, as well as predicting possible outcomes of specifically implemented strategies. The concept of Six Sigma differs a bit from the total quality management because its focus is made on the analysis of possible errors, defects, and pitfalls that organizatio n might face while implementing a specific product line. In statistical terms, Six Sigma denotes â€Å"†¦standard deviation, a statistical measurement of variation, the exceptions to expected outcomes† (Thomsett, 2005, p. 6). The idea of Six Sigma takes its roots at Motorola company in the 1980s and was introduced by Mikel Harry. The engineer started examining variation in outcomes and company’s internal processes; he soon realized that measuring variations made it possible to advance the working systems (Thomsett, 2005). The procedures sought to change procedures in order to improve the overall performance for a long-term period. In a few years, the Six Sigma concept became popular among other recognized companies. Six Sigma prioritizes cost savings because they shape an important element of quality control, which should guarantee effective, permanent, and rewarding quality activities (Thomsett, 2005). Cost-effectiveness, however, should be congruent with the dev elopment of effective workforce potential that would enhance the organizational performance through creativity and innovation. Overall, the presented strategy is aimed at achieving excellent in quality service, as well as at measuring possible deviation from the idea. It also provides perspectives for adding value to a product of service. Therefore, the concept of Six Sigma is sophisticated and technical complex. Conclusion Total quality management (TQM) embraces a complex unity of processes, targets, and stages and is aimed at enhancing the overall organization’s potential, as well as constant improving and innovation. Therefore, the given discipline covers a number of dimensions, including human resources, organizational learning and development, and product design. All these dimensions are crucial for development of an extensive quality management network. Specifically, human dimension consists in full leadership commitment, employee training and engagement, customer orien tation, and supplier quality management. Product design focuses on the cross-functional product design and process management. Finally, organizational structure deals with such elements as strategic planning, cross-functional planning, and information and feedback control. Aside from the presented dimensions, TQM introduces new models and techniques in sustaining quality of product and services, including the concept of Six Sigma, which involves identification of possible errors and defects of product manufacture that can be eliminated for a long-term period. References Madison, D. (2005). Process Mapping, Process Improvement, and Process Management: A Practical Guide for Enhancing Work and Information Flow. US: Paton Professional. Mukherjee, P. N. (2006). Total Quality Management. US: PHI Learning. Rawlins, R. A. (2008). Total Quality Management (TQM). US: AuthorHouse. Samuel, L. S. A. (2004). Total Quality Management. US: PHI Learning. Shultz, D. E., Barnes, B. E., Shultz, H. F., and Azzaro, M. (2009). Building Customer-Brand Relationships. US: M. E. Sharpe. Sorli, M., Stokic, D. (2009). Innovating in Product/Process Development: Gaining in New Product Development. US: Springer. Thomsett, M. C. (2005). Getting Started in Six Sigma. US: John Wiley Sons. This essay on The Dimensions of Total Quality Management in Business Firms was written and submitted by user Tal1sman to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.